What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that dictates how many times you must bet your bonus funds before they can be withdrawn as cash. It is a mechanical multiplier applied to the bonus amount to ensure the funds are used for gameplay rather than immediate withdrawal.
Why can't I withdraw my bonus?
Bonus funds are held in a separate balance and cannot be withdrawn directly. You must first meet the specific wagering requirements associated with the offer. Once the required turnover is reached, the remaining bonus funds are converted into withdrawable real-money cash.
Why did my balance drop when I claimed an offer?
This usually happens when a bonus is active. Depending on the offer, the system may prioritize using your real-money balance first or switch to bonus funds. Your total balance remains, but the distribution between cash and bonus balances changes based on the active promotion's rules.
Do all games count equally?
No, most platforms use game weighting. Slots typically contribute the most toward wagering requirements, while table games and live dealer games contribute significantly less because they have a lower house edge, making them less risky for the player.
Can I hold two bonuses at once?
Generally, only one active bonus can be processed at a time. Activating a new bonus may overwrite the previous one, causing any remaining bonus funds and wagering progress to be forfeited. Always check the specific terms of each offer in your account.
What happens when a bonus expires?
If the wagering requirements are not met within the designated timeframe, the bonus funds and any winnings generated from them are typically removed from the account. The exact validity period is listed within the details of each individual offer.
Can I cancel a bonus?
In many cases, you can opt out of a bonus, but doing so often means forfeiting both the bonus funds and any winnings earned while the bonus was active. This is useful for players who wish to return to a cash-only balance for immediate withdrawals.
Where do I check my wagering progress?
You can monitor your progress within the promotions section of your account. This area typically displays a progress bar or a remaining amount that needs to be wagered before the bonus funds are converted to real cash.